Minos Travel - Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our service and informs you about your privacy rights and how the law protects you. We use your personal data to provide and improve our service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

Collecting and Using Your Personal Data

Types of Data Collected

Bookings are made online through the Minos Travel website (www.minostravel.gr). To complete a booking, users must follow the booking process. Payments can be made online via bank card, paypal account, or in cash directly to the driver.

• Email address
• First name and last name
• Phone number

Usage Data

Usage Data is collected automatically when using the service. It may include details such as your device’s Internet Protocol (IP) address, browser type and version, the pages you visit on our website, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data. When accessing our service via a mobile device, additional information such as the device type, unique mobile device ID, IP address, operating system, and mobile browser type may also be collected.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. These may include:

• Cookies or Browser Cookies: You can set your browser to refuse cookies, but some website features may not function properly without them.
• Web Beacons: Small electronic files that help us count users, track site interactions, and verify system integrity.

Types of Cookies We Use

• Necessary/Essential Cookies (Session Cookies): Enable essential website functionality.
• Cookies Policy/Notice Acceptance Cookies (Persistent Cookies): Track whether users have accepted our cookie policy.
• Functionality Cookies (Persistent Cookies): Remember user preferences to provide a personalized experience.

For more details on how we use cookies, please visit our Cookies Policy section.

Use of Your Personal Data

Minos Travel may use personal data for the following purposes:

• To provide and maintain our service, including monitoring usage.
• To manage your account, if applicable.
• For contract performance, ensuring compliance with booking agreements.
• To contact you via email, phone, SMS, or other means regarding your bookings and updates.
• To provide you with marketing communications, including special offers and promotions, unless you opt out.
• To manage user requests, responding to inquiries or concerns.
• For business transactions, such as mergers, asset transfers, or restructuring.
• For other business purposes, such as data analysis, improving services, and enhancing user experience.

We may share your personal information in the following situations:

• With service providers who assist in service operations.
• For business transfers in case of a merger, sale, or acquisition.
• With affiliates, under the condition that they adhere to this Privacy Policy.
• With business partners for joint promotions and service offerings.
• With other users, if you share personal information in public areas.
• With your consent, for any other necessary disclosures.

Retention of Your Personal Data

Minos Travel retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain data for legal compliance, dispute resolution, and policy enforcement. Usage data is retained for internal analysis, security enhancements, or service improvements.

Transfer of Your Personal Data

Your data may be processed and stored in locations outside your country of residence, where data protection laws may differ. By submitting your information, you consent to this transfer. We take appropriate measures to ensure your data is treated securely and in compliance with applicable regulations.

Deleting Your Personal Data

You have the right to request the deletion of your personal data. You can:

• Delete certain information from your account settings (if applicable).
• Contact us to request access, corrections, or deletion of your personal information.

Please note that some data may be retained due to legal obligations.

Disclosure of Your Personal Data

Business Transactions

If Minos Travel undergoes a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

Law Enforcement

Under certain circumstances, we may disclose personal data if required by law or in response to legal requests.

Other Legal Requirements

Minos Travel may disclose personal data in good faith when necessary to:

• Comply with legal obligations.
• Protect company rights or property.
• Prevent fraud or security threats.
• Ensure user and public safety.

Security of Your Personal Data

We take reasonable precautions to protect your personal data, but no transmission method over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable security measures, we cannot guarantee absolute security.

For any questions regarding this Privacy Policy, please contact us at info@minostravel.gr.